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HotelScapes

The Young Legend in Luxury, Ankur Bhatia Passes Away leaving a Rich Legacy that Competed with the Best in the Business

For him, Amadeus was a start-up in the first wake of technology coming into Indian travel space. He was the master hands-on guy who later drove the Roseate brand in Delhi, Rishikesh and London. He became the classic understated icon for luxury – his amazing legacy will live on! He was his own man, his own type, inimitable, unique. As a young legend, at the early age of just 48 years, he had become the unmistakable …

HotelScapes

A MOAT, A FORT AND AN ELEPHANT DOOR: How CSR can Save Indian Heritage?

Rakesh Mathur, eminent hotelier and presently, president of the Responsible Tourism Society, shares a model concept on how the heritage part of hotel properties can be treated differently to make them eligible for CSR funds. This would help make the entire property more financially viable and sustainable.    My journey into the World of Heritage Hotels started in 2001/2002 after 9/11. The Global Company I headed closed its doors, presumably temporarily, and I found myself …

HotelScapes

Leela Hotels Uses This Lockdown to Assure Its Associates, And Vaccinate Them and Their Families; Confident That When Business Starts, They Will Be There to Serve Their Guests Meaningfully.

Destination India spoke with Anuraag Bhatnagar, COO, Leela Hotels and Resorts on how they are coping with these times. At Leela, they have used this time to look inwards towards their associates and first ensure their well-being. How will your company cope with this stress? Any new re-imagining for the immediate times ahead? The second wave is an unprecedented reality that all of us are battling both on a personal as well as a professional …

HotelScapes

Remembering Anil Bhandari, among the Great Hoteliers that ITDC produced

Veteran Hotelier, Anil Bhandari, former CMD, ITDC and former MD, HCI passed on recently. In this blog, his contemporary, Virat Varma, recalls his association of over 45 years with Bhandari and how Indian industry has lost one of its prized assets. The first time that I heard his name was in ITDC Head Quarters, in my boss Ms.Psyche Nigam’s office, where she was discussing with the GM Hotels and preparing a list of top ten …

HotelScapes

Lemon Tree Hotels Partner with hospitals across India to offer Early to Mild care to Covid Patients; Hospitality Chains Sign In to Help out the Needy

A most laudable initiative from the hospitality industry. A far cry from asking for more, this time, giving as best as it can. For instance, Lemon Tree has partnered its hotels with various hospitals across India who will provide early care to mild/asymptomatic COVID patients in Gurugram, Delhi, Bengaluru and Hyderabad (as on 1st May 2021). In total, Lemon Tree has provided 714 rooms. Admission to these facilities will be purely at the discretion of the relevant …

HotelScapes

Prashanth Takes on his second avatar as hotelier, launches Avatar Hotel in Mangalore

Prashanth Aroor has taken on his second avatar, as a hotelier, starting with The Avatar Hotel, (owned by development company Shanker Vittal), to develop the first hotel of his family promoted entity. What is on the cards are Boutique lifestyle localised hotels with a plan for 5 more leisure resorts across western Karnataka in the next cycle of development. The first is a city hotel in Mangalore which is now 99% ready. What does the …

HotelScapes

“Aerocity has the promise of becoming Delhi’s most important business district”

The shadow of Covid is back to haunt the Aerocity, but its community of hoteliers and restaurateurs, having braved one lockdown and its after-effects, are convinced that this too shall pass. Their faith in the destination remains undiminished. To quote Sehgal of Andaz Delhi: “Watch out for the next phase of the Aerocity development. It is going to overshadow everything else in Delhi.” His sentiment is shared by Daryaganj co-founder Bagga. “The Aerocity is here …

HotelScapes

Hotelivate Report 2021 Captures the Stress in Hospitality; The High and Low witnessed in Different Segments

Hotelivate has released its Hospitality Report for year 2021, giving its stats and pulse of the industry. With COVID cases rising in large numbers yet again, the first (and possibly second) quarter of FY22 are likely to remain under severe pressure. Forecasting in these uncertain times remains extremely challenging. However, one thing is certain. Recover we shall. A slew of measures taken by hotel owners, operators and lenders are all aimed at making survival possible. …

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Ginger Hotels ups the Game in Economy to Midscale Segment, Market Share Grows to 26% in 2020, says Deepika Rao

Ginger Hotels have Stepped up its Engagement, With its New Brand Positioning Inspiring Greater Traction in its Segment, With an Impressive Rollout in the Near Future. The Opportunity The midscale to economy segment of hospitality in India has been witnessing a significant growth. From 8% of the branded hotel supply in 2001 the segment share stands at about 26% in 2020.  To tap this opportunity IHCL redefined its brandscape, positioning Ginger as its vehicle to penetrate and …

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Accor India Drives New Winds of Change with Puneet Dhawan

We meet Puneet Dhawan, Senior VP-Operations, Accor India and South Asia, to unravel what’s up with the chain in the Indian market.  How are you looking forward to 2021? I understand green shoots are visible, though fresh irritants keep cropping up alongside. How do you assess the big picture? 2020 has certainly been a game changer year for the industry. In terms of planning, we have pivoted from the usual short and long-term plans to …

HotelScapes

With Covid, Do Hotels Need to Rethink Design? Is it Too Early to Decide? When Life Comes Back to Normal, Will Hotels Start Serving Again Their Original Purpose.

We ask this question of Sarabjeet Singh, noted hotel designer and consultant. With his vast experience in this business, he suggests some changes that may become necessary. But yet also cautions that it may be wiser to wait and watch and hope the Vaccine can help restore normalcy again! From times immemorial, people have been living and working in togetherness and this has become an integral and an inseparable part of our lives for earnings, meetings, …

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Robot Bartenders, Sushi and Ramen makers, Cashless Payments show the way in Japan, as leader in Global Technology.

Trust the Japanese to do it first! When it comes to contactless delivery in the hospitality business, how about robots being your next bartender! When it comes to innovation and technology, Japan has always been at the forefront. Automation and robotics are so deeply engraved in their day to day life that there is no going back. Japan for decades has been working on the ethos of social distancing by depending on technology and utilizing …

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Uncertain Times Call for More Meaningful Exchanges within Industry and with Diverse Stakeholders

In a brief interview, Neeraj Govil, head of Marriot Hotels in India, says business sentiment has picked up significantly since May this year. Is this long haul? One cannot say, he emphasizes, but believes there is cautious optimism all around, not just in tourism but across the economy. “These are uncertain times, and there is plenty of speculation. What is noteworthy is that there is recovery. We have moved a long way forward from our …

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HOSI 2020 Concludes as Major Hybrid Event for the Industry with 2000 Delegates

The year 2020 has seen little activity, especially after March, when the lockdown started. In recent weeks, with some activity kick starting, HOSI was back with what must be, among the first hybrid events in our industry in the country. As Manav Thadani, chairman, Hotelivate, organizers of the conference said, “HOSI 2020 was India first true blended hospitality conference”, a truly memorable experience in the new normal. “We hosted it from the Indian School of …

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Taj Hotels Boost Customer Confidence Making Driving Holidays a Success, says Dinesh Khanna, MD, Taj Bekal

Driving Holidays have caught on, say insiders in the industry. Said one hotel owner in the hills, these last two months we will make good money. Cities around Delhi were claiming good occupancies; revenge vacations predicted by many, were already taking place. Leisure destinations were showing more arrivals by road, than by air. The same story holds good for a resort like the Taj Luxury in Bekal, North Kerala. Speaking with DI, the resort’s owning …

HotelScapes

Al Fresco is the New Norm, and Hospitality Industry is Going Full Swing with it.

As the Hospitality industry reopens, with the new normal, we bring you a glimpse of what the trends are, with a peek at what the Pullman at Aerocity is doing. The need to go to Al Fresco in dining, as guests prefer outdoors with the assurance of social distancing and healthy eating. As the world is opening, learning to live with the threat of Corona, people are venturing out, with caution and due care. Hospitality …