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HotelScapes

Wait and Watch as the high drama unfolds, says Arun Saraf

The Saraf family started their hotel business with Yak n Yeti in Kathmandu, later developed Hyatt in the same city; co-promoted the Hyatt Regency in New Delhi with Sushil Gupta and Shiv Jatia; now run 12 hotels across the country with 3800 keys. Director, Arun Saraf, speaks with TourismFirst and shares his insights into the business. There is widespread distress being witnessed in the hospitality industry. As the single biggest franchisee of the Hyatt family …

HotelScapes

Potential scenario options outlined in Hotelivate survey

Humans have evolved over thousands of years to become social beings; however, the COVID-19 pandemic appears to have another agenda. From a world of hugs and handshakes, ours has become one of gloves and masks. People are afraid of other people; human contact is being avoided and social distancing is the new norm. The travel and hotel industries are primarily based on human interaction between not just the ‘host’ and the ‘hosted’ but also amongst …

HotelScapes

Hotels should be allowed to sell liquor by Home delivery!

It would be a national waste, if we let stocks reach their expiry, and then let them get washed into kitchen sinks. It is a worthy suggestion to allow hotels and restaurants to deliver liquor home. It will bring revenue, when governments are looking at new streams. It eliminates wastage. It would create new and additional points of sale, reduce pressure on vends and ensure social distancing; it would be a win-win situation for government, …

HotelScapes

Expect Recovery Tail to be Shorter, working towards more Smart and Lean operations: Neeraj Govil

In Times Like These, the winner is who reads the writing on the wall quicker and clearer. Conserve cash, cut on non-essentials, plan newer revenue streams and ensure comfort and confidence of your customers. TourismFirst in an exclusive interview, engages with Neeraj Govil, Senior VP, Marriott International, for India Much of the scene has now become familiar territory, but there is always room to capture the highlights again, for greater understanding. Where and how did …

HotelScapes

Aerocity Hotels get their task cut, may take another 2 years to reach 2019 levels.

We take a look at Aerocity as a hotel zone, revisit some of the large format hotels that had begun successful forays into weddings, banquets and conferences. Small would appear beautiful, again, as the industry gears towards a slow start to business again. We have so many opinions going for what will become the new face for hospitality into the immediate future, I am venturing to share mine. I will not look too far, I …

HotelScapes

Indian Hospitality will re-imagine itself, learn to bounce back! Industry has to first survive, and only then revive.

Among the many voices speaking for hospitality industry, there is one significant representation made by FHRAI, the large representative body of small, medium and big hotels and restaurants across the country. In this interview, TourismFirst speaks with Gurbaxish Singh Kohli, acting President, Federation of Hotel and Restaurant Associations of India.   How big is the problem, as you see it? Let us look at the global picture. Tourism and hospitality is $ 28Bn activity employing …

HotelScapes

Uptick in hospitality business will also depend upon demand, says Radisson CEO Zubin Saxena

To say that these are testing times for the hospitality industry, may sound a trifle repetitive. But the truth be told, the industry is waging an unprecedented battle against COVID-19 – a crisis that threatens the existence of a large chunk of businesses, especially those with thinner pockets to tide over the impending liquidity crunch. Zubin Saxena, MD & VP, Operations, South Asia, Radisson Hotel Group, shared his understanding of what lied ahead for the …

HotelScapes

India Hospitality Industry Overview 2019: HVS Report

HVS has released its annual review for the hospitality industry for the year 2019. Much of it, unfortunately, relates to a period before the COVID-19 set in, bringing its wrath upon the hospitality industry. It still makes important reading as this was the forecast for 2020 before the disaster struck. Introduction 2019 has been a mixed bag for the sector. The year started on a positive note, with the first quarter of the year performing …

HotelScapes

19 Wedding Related Events average per single day for Marriott

Weddings are big business for India’s hospitality industry. Wedding tourism is the single biggest growth segment in recent years. Organisations like Marriott have created a special vertical, Shaadi By Marriott, to tap this growing segment. We interview Neeraj Govil and find out how it has evolved. How has the wedding scene grown overall in 2019? What kind of growth did it record for the hospitality industry, and for Marriott Hotels in particular? The wedding segment …

HotelScapes

Skilling for 21st Century Tourism & Hospitality

Imagine experiencing Taj Mahal without a guide, said Manish Kumar, CEO, National Skill Development Corporation, in an interview with Tourism First. However automated and tech-centric the world may become, human capital will remain an invaluable asset that will drive customer loyalty and profitability. As MD & CEO of National Skill Development Corporation, Manish Kumar brings to the job his experience at the World Bank, working as Country Coordinator and Senior Institution Development Economist, Water and …

HotelScapes

Given India’s Potential, Much More Investment Should have Come Already

Presenting a uniquely insightful perspective of the industry scenario from an international standpoint, as a hotelier with serious interest in India, its constituent regions and beyond, Binod Chaudhary is a leading collaborator with Taj Hotels, with hotels in Kathmandu, Sri Lanka, Maldives, and the safaris in India. “Admitting that there is a problem is the beginning of correction”, he elucidated. The comparatively enabling environments of countries such as Spain and Thailand, or South Asian countries …

HotelScapes

Marketplace: Economy & Tourism impact numbers

India’s leading hospitality consulting, asset management and investment advisory, Hotelivate, in its recent report on 2018/19, says growth was muted, occupancies were higher but not the rates. Reviewing the 2018/19 performance of hotels across the length and breadth of our country, we were pushed to wonder what was causing them to be ‘stuck in orbit’. Why was it that despite the demand-supply equation favoring growth across most markets, the nationwide numbers (both occupancy and average …

HotelScapes

Hospitality: Ease of Doing Business is Critical

Indian tourism and Indian hospitality industry in particular is seeking a greater ease in doing business. We bring you two prominent hoteliers to speak on what is desirable in the system. These are most constructive suggessions which would significant transparency in how we build hotels across the country. JB Singh, president, Interglobe Hotels: Ensure a sustainable business eco-system to bring more investments. Stepping up hotel infrastructure is pivotal in refining the standards of tourism and hospitality …

HotelScapes

Goa: Crowds could bring loss of Domestic numbers

Goafs veteran hotelier, Sunder Advani, CMD, Renaissance Goa Resort began his innings in the state in 1990, and has been keenly involved with the statefs tourism sector ever since. When Sunder Gurdas Advani opened the Ramada Renaissance Goa Resort on a 24-acre, palm-speckled swath of Varca Beach in 1990, Panaji was just a stopover for the single flight from Mumbai to Kochi. Today, as many as 87 flights take off and land in Goa. In …

HotelScapes

Marriott: Consistent with revenues & growth

Marriott Hotels have grown significantly in India, especially after their buy-out of Starwood Hotels. In the last two years, a further steady growth in number of hotels and rooms and brands, has ensured a diversified portfolio. How has the year been for Marriott? I realise as a foreign entity, you work as per calendar year. 2019 was a busy year for Marriott in India. A good year, all things considered, with some 3000 rooms added, …

HotelScapes

Hidden gems for your new year’s getaway!  

After a hectic year of work and life, everyone deserves to party their way on New Year’s Eve. Whether you like to dance the night away or relax over great food and drinks with loved ones, there’s no better place for it than to get away from the city. It’s not just the noise and traffic that you escape, but also the much-needed break from your daily routine. And if you haven’t got yourself a …